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Organisational KPIs

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% Female employees

Industry: Other
Functional Area: Human Resources
Measures the ratio of female employees to total number of employees in the organisati ... See more
  24 fields
  14
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% Non-urgent ER visits

Industry: Healthcare
Functional Area: N/A
Measures the percentage of non-urgent patient visits to the Emergency Room (ER), from ... See more
  24 fields
  7
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% Reworked bugs

Industry: Any
Functional Area: Information Technology
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  24 fields
  1
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$ Non-interest income

Industry: Financial Institutions
Functional Area: N/A
Measures bank and creditor income derived primarily from fees and other activities ou ... See more
  24 fields
  7
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% Course participants providing feedback at the end of the course

Industry: Education & Training
Functional Area: N/A
Measures the proportion of course attendees who provide feedback to the organizers ou ... See more
  24 fields
  107
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# Office-based staff

Industry: Other
Functional Area: Human Resources
Measures the number of employees who work in the organisation's office. See more
  24 fields
  12
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# Field staff

Industry: Other
Functional Area: Human Resources
Measures the number of employees who work outside the organisation's office. See more
  24 fields
  19
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% Positive media mentions

Industry: Other
Functional Area: Marketing & Communications
Measures the positive media mentions achieved by an organization, out of the total me ... See more
  24 fields
  26
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% Visit customers served within 3 minutes

Industry: Retail Hospitality & Tourism
Functional Area: Sales and Customer Service
Measures the percentage of customers who are served in less than three minutes since ... See more
  24 fields
  1043
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% KPIs thoroughly documented

Industry: Any
Functional Area: Management
Measures the percentage of Key Performance Indicators (KPIs) fully documented, out of ... See more
  24 fields
  57
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research library

Top 20 KPIs - 2016 Extended Edition
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PERFORMANCE Magazine - April 2016
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The Functional Area KPI Dictionary series
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