KPI Database

Organisational KPIs

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# Average reponse time to service request

Industry: Any
Functional Area: Sales and Customer Service
Measures the average amount of time required to act on a service request, from the mo ... See more
  24 fields
  16
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# Customers

Industry: Any
Functional Area: Marketing & Communications
Measures the total number of people or businesses to whom a company sells products an ... See more
  24 fields
  23
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% Return on assets

Industry: Any
Functional Area: Finance
Measures the percentage of earnings generated, from invested capital or assets. See more
  24 fields
  548
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# Project benefits identified

Industry: Any
Functional Area: Portfolio and Project Management
Measures the number of benefits identified throughout the course of a project impleme ... See more
  24 fields
  641
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# Completed projects reviewed

Industry: Any
Functional Area: Portfolio and Project Management
Measures the volume of projects that have been reviewed after implementation. See more
  24 fields
  1326
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$ Grants to individuals

Industry: Non-profit / Non-governmental
Functional Area: N/A
Measures the total amount of grants offered to individuals in the reporting period. See more
  24 fields
  18
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% Endowment management from endowment assets

Industry: Non-profit / Non-governmental
Functional Area: Any
Measures the percentage of a university's endowment assets that were directed towards ... See more
  24 fields
  9
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$ Grants to institutions

Industry: Non-profit / Non-governmental
Functional Area: N/A
Measures the total amount of grants offered to institutions through endowment in the ... See more
  24 fields
  7
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% Submitted funding proposals

Industry: Non-profit / Non-governmental
Functional Area: N/A
Measures the ratio of funding proposals submitted out of the total proposals planned ... See more
  24 fields
  3
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% Funding proposals pending

Industry: Non-profit / Non-governmental
Functional Area: N/A
Measures the ratio of funding proposals awaiting decisions, out of the overall number ... See more
  24 fields
  9
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research library

Top 20 KPIs - 2016 Extended Edition
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PERFORMANCE Magazine - April 2016
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The Functional Area KPI Dictionary series
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Research Library

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