Organisational KPIs

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# Lost workday cases

Industry: Any
Functional Area: Human Resources
Measures the number of occupational incidents (other than causing a fatal injury) tha ... See more
  24 fields
  290

# HR complaints

Industry: Any
Functional Area: Human Resources
Measures the number of complaints that employees address to the Human Resource depart ... See more
  24 fields
  242

# Clients by target market segments

Industry: Any
Functional Area: Sales and Customer Service
Measures the number of customers or clients which are clustered within one of the com ... See more
  24 fields
  569

% Employees agree that drills are conducted to ensure proper emergency response

Measures the percentage of employees that agree that safety drills are conducted to e ... See more
  24 fields
  14

# Targeted community groups addressed

Functional Area: N/A
Measures the number of existing community groups that are in contact with school mana ... See more
  24 fields
  11

# Leads per day

Industry: Any
Functional Area: Sales and Customer Service
Measures the volume of potential customers (leads) that might be interested in the pr ... See more
  24 fields
  552

# LPC

Industry: Any
Functional Area: Human Resources
Measures the number of people least wanted to work with (Least Preferred Co-worker). See more
  24 fields
  355

% Male employees

Industry: Other
Functional Area: Human Resources
Measures the ratio of male employees to total number of employees in the organisation ... See more
  24 fields
  39

# Gender Development Index (GDI)

Functional Area: Accounting
Measures the gender gaps in human development outcomes. See more
  24 fields
  19

% Projects with benefits realization plans in place

Industry: Any
Functional Area: Management
Measures the share of projects in the project portfolio that have benefits realisatio ... See more
  24 fields
  8

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Top 20 KPIs - 2016 Extended Edition
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PERFORMANCE Magazine - April 2016
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The Functional Area KPI Dictionary series
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