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Organisational KPIs

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% Electricity disconnections rate

Industry: Utilities
Functional Area: N/A
Measures the percentage of electricity customers who have their electricity service d ... See more
  24 fields
  8
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% Average Service Availability Index (ASAI)

Industry: Utilities
Functional Area: N/A
Measures the percentage of time that electricity service is available to customers re ... See more
  24 fields
  3
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% Unplanned Capability Loss Factor

Industry: Utilities
Functional Area: N/A
Measures the percentage of maximum energy generation that is not supplied to the elec ... See more
  24 fields
  1
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% Planned Capability Loss Factor

Industry: Utilities
Functional Area: N/A
Measures the percentage of maximum energy generation that is not supplied to the elec ... See more
  24 fields
  5
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% Unaccounted-for-gas (UAFG)

Industry: Utilities
Functional Area: N/A
Measures the percentage difference between the quantity of gas entering a distributio ... See more
  24 fields
  9
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# Customers Experiencing Multiple Interruptions (CEMI)

Industry: Utilities
Functional Area: N/A
Measure the ratio between the number of customers experiencing multiple interruptions ... See more
  24 fields
  209
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# Gas delivery volume

Industry: Utilities
Functional Area: N/A
Measures the volume of gas delivered to end users, in million cubic meters. See more
  24 fields
  2
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# Customer Average Interruption Frequency Index (CAIFI)

Industry: Utilities
Functional Area: N/A
Measures the average number of interruptions experienced by those customers who exper ... See more
  24 fields
  0
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% Sewerage system coverage

Industry: Utilities
Functional Area: N/A
Measures the percentage of the population with direct sewerage connection out of the ... See more
  24 fields
  137
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% Water supply sufficiency

Industry: Utilities
Functional Area: N/A
Measures water supply availability as a percentage of the forecasted demand for the r ... See more
  24 fields
  189
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The Top 25 Project Management KPIs - Extended Edition
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Performance Magazine: Printed edition - February 2020
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The Functional Area KPI Dictionary series
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