The KPI Institute has been researching performance measurement for more than 10 years and has developed not only the most comprehensive database of KPI examples, but also its own KPI Management Framework.
By designing tools, processes and techniques that form the perfect system to deploy a performance measurement framework, we want to empower professionals to take control over their business.
Through tools, processes
An advisory service through which professionals can require the opinion of our subject matter experts in regards to the KPIs they are currently deploying within the entity, in order to refine their performance measurement process.
The KPI Institute provides the support professionals need in order to explore what drives value for their organization and what KPIs are relevant to measure strategic objectives or processes. Guidance is offered through specialized workshops, where all key stakeholders are engaged in developing the KPI framework.
The organization can build an internal knowledge repository by documenting all KPIs monitored. The recommended KPI documentation form was developed by analyzing a variety of examples from practice and integrating best practices within 30 fields which relate to KPI Unique Identification, Definition and Usage, Calculation, Targets, KPI Administration and Comment.
The Performance Measurement Maturity Model is a valuable tool in the form of a survey used to gather information about the current state of the performance measurement capability within the entity. The survey assesses the usage of KPIs, their alignment to strategy, the KPI documentation process, the ability to establish effective targets and to collecting results, but also how data is displayed.
The Performance Measurement Audit is a comprehensive advisory service meant to provide an objective assessment of the performance measurement capability within an entity. The audit offers insights into the client’s processes, instruments and policies by comparing them with best practices in measuring performance. It relies on 3 instruments: The Performance Measurement Maturity Model, Internal Documents Analysis and Interviews with Key Stakeholders.
This advisory service is a complex project that will enable professionals to transform their current system and develop a state of art Performance Management Architecture, which will deliver added value for the business. The project is focused on developing or reviewing key tools like strategy maps, scorecards, dashboards and the use of KPIs within the entity. The main steps: Internal Documents Analysis, Training sessions, Workshop facilitation.
These workshops are dedicated to supporting organizations in properly implementing performance measurement. The most challenging aspects in performance measurement, such as target setting and data gathering, as well as other particular need can be addressed in dedicated workshops.