Research Library

Hundreds of resources,
only one click away

The KPI Institute’s Research library is the meeting platform of all professionals interested in accessing first-hand performance related research, from 12 practice domains!

This section highlights the most notable Performance Measurement resources available in our Research library.

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Research studies

Main findings

State of Performance Improvement and KPI Practice Report 2016 offers insights into 26 KPI and Performance Improvement topics, from 9 demographics and garnering answers over 300 survey respondents, providing a 360° view of performance improvement initiatives.

It can help improve your business strategy by identifying the issues, trends and best practices impacting the field of performance. It highlights the latest findings from The KPI Institute’s ongoing efforts of identifying the issues, trends and best practices impacting the field of Key Performance Indicators and Performance Improvement.

The research study focused on 4 key areas of the performance management and measurement processes:

  • KPI Lifecycle analyzes different stages of the performance management cycle like: KPI selection, documentation, target setting, data gathering, reporting and decision making.
  • Performance Improvement System provides insights into how to better organize systems in within companies.
  • Governance can help companies to better assess communication and accountability in managing performance.
  • Context dives into the overall structure in which KPIs and performance improvement initiatives are used.
  • 49% of respondents use a Performance Management System at operational level and 32% at strategic level
  • 23% of respondents completely align their organizational strategy with the employee performance plans, and 56% only partially
  • 18% of respondents use extensively predictive analytics
  • 35% of respondents mentioned that their organizations have implemented a Balanced Scorecard-centered PMS
  • 56% of the respondents have at least one KPI reflecting the set objectives and 39% even involve their stakeholders in the KPI selection process
  • 39% of respondents also make extensive use of standardized KPI documentation forms and 47% said that they have a clear allocation of KPI Owners
  • 65% of respondents declared they use Microsoft Excel for data gathering and once more
  • 39% of them have tasked a corresponding Data Custodian to manage and analyze their KPIs.

Books

The KPI Dictionary Series

The KPI Dictionary represents a novelty in the Performance Management and Measurement field and they do not only define the indicators, but also contain explicit presentations of the calculation formula for more than 8,000 KPIs.

  • Research based
    7 years of business research invested
  • Rigorously referenced
    30,000+ resources studied
  • Expertise
    20+ researchers and subject matter experts involved
  • Specificity
    14 Functional Areas and 19 Industries featured

The KPI Dictionary Volume I:
Functional Areas

The KPI Dictionary Volume II:
Industries

The Functional Area
KPI Dictionary Series

The Industry
KPI Dictionary Series

The KPI Compendium

The KPI Compendium is an exclusive publication, presenting over 20,000 KPIs that have been identified as being most used in practice. It is an indispensable tool for both individuals and organisations, facilitating the identification and usage of KPIs.

See in Store

The list of KPIs is divided into several categories, easily adaptable to your needs:

Organisational
further clustered into sub-categories based on Industries and Functional Areas;

Global
containing sub-categories such as Administration, Quality of Life, Environment and Pollution and many others;

Personal
addressing personal productivity and well-being, classified into sub-categories such as Home Economics, Personal Development, Fitness and Work-life balance.

Reports

Top KPI Reports

The Top KPIs Report series is a synthesis of what smartKPIs.com is all about: they form an overview of how KPIs are used in practice today, by combining input from the online community with analysis and insights from The KPI Institute's research analysts.

Top 10 KPIs Report Series
The most popular 10 KPIs of the year.

Top 20 KPIs Report Series
The collection of the most popular 20 KPIs of the year.

Top 25 Functional Areas KPIs Report Series
Reports containing the most popular 25 KPIs of the year by Functional Areas.

Top 25 Industry KPIs Report Series
Reports containing the most popular 25 KPIs of the year by Industries.

Templates

Toolkits

The Toolkits consist of templates and examples that help organisations design or improve their performance management architecture. They were developed for specific Industries and Functional Areas, as well as for Individual Performance Systems.

Access our Research library and discover Toolkits on the following areas:

Call Center
Human Resources
Individual Performance
Libraries
Medical Practice
Real Estate Agency
Recruitment Agency
Restaurants
Retail
Sports Club

Access our library

Discover research content in 12 practice domains, from Strategy to Benchmarking and from Customer Service performance to Innovation performance!

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