Privacy Statement

Collection of your Personal Information

The KPI Institute collects personally identifiable information during the registration process, such as your e-mail address, name, home or work address or telephone number. The KPI Institute also collects anonymous demographic information, which is not unique to you, such as your ZIP/post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by The KPI Institute. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The KPI Institute for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of smartKPIs.com.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through smartKPIs.com on public message boards, this information may be collected and used by others. Note: Except in those cases permitted by the Terms of Use, The KPI Institute does not read any of your private online communications.

The KPI Institute encourages you to review the privacy statements of Web sites you choose to link to from smartKPIs.com so that you can understand how those Web sites collect, use and share your information. The KPI Institute is not responsible for the privacy statements or other content on Web sites outside of smartKPIs.com.

Use of your Personal Information

We do not share personal information about you outside smartKPIs.com unless you give us permission to do so or when the law requires it. However, by providing personal information to smartKPIs.com, you agree that such information may be stored outside your country or held by third parties providing services to The KPI Institute but will not be used by such third parties for their own purposes. You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting The KPI Institute via email at [email protected].

We reserve the right to use your email address or other personally identifiable information to:

1. send information to you which we think may be of interest to you by email or other means;
2. send you marketing communications related to our business or the businesses of carefully-selected third parties which we think may be of interest to you.

However, you will always have the ability to opt-in or opt-out from these programs or features. Also, your email address can be used without further consent for non-marketing or administrative purposes as well (such as notifying you of major website changes or for customer service purposes).

We do not give information about you to government agencies, organisations or anyone else unless one of the following applies:

• you have consented;
• you'd expect us to or we have told you we will;
• it is required or authorised by law;
• it will prevent or lessen a serious and imminent threat to somebody's life or health; or
• the disclosure is reasonably necessary for law enforcement or for the protection of public revenue.

Changes to smartKPIs.com Privacy Policy

Please note that this Privacy Policy may change from time to time, though we expect most such changes will be minor. We will post any Policy changes on this page.